We want to assure you that you will be sent emails with instructions on the online viewing process prior to the screening of each of the films that you are booked in to. If you do not receive these emails, please check your ‘spam’ or ‘junk’ folders. If you still cannot find the emails, please contact our CDOC Online Customer Assistance Coordinator (see below).
Each email will contain a link to the C-DOC website screening page, as well as a passcode to enter so that you can view each of the films.
You will be able to view each of the films any time from the screening start time for up to 72 hours after that time.
If you are having any difficulty throughout the weekend with technical issues, or have queries related to the screenings, our C-DOC Online Customer Assistance Coordinator will be available to help troubleshoot over the phone any problems you may have with viewing the film. We will send out their details two days prior to screening.